Where can I buy Flokk products?
You can now purchase many of our products via our online store by clicking the link here.
Once you have placed your order, you will receive an order confirmation via email. As soon as your order is processed, you will receive a further email providing an estimated delivery date. When your order is shipped, we will send you an update with a specific delivery date.
Representing a business? Please, contact our customer service and they will guide you and send you a quote.
Prices and payment.
All prices are listed in NOK including VAT. You can pay with Visa or Mastercard. When you place your order, the amount will be pre-authorised from your account, with the transaction completing when your order is shipped
All items are built on demand and delivered at your home. To make it easy for you, all our products are delivered free of charge. Our delivery covers all of Norway, except Svalbard. All orders are fulfilled by our logistics partner Schenker. Delivery times are between 08:00- 22:00, depending on your location. Schenker will contact you with more specific delivery information when the consignment is on its way. If your order is delayed, you will be contacted by customer service.
If you want to cancel your order, please contact our customer service by email via firstname.lastname@example.org or by phone on +47 72 40 72 40 as soon as possible. If you have already received your order, you have up to 14 days right of return. Please contact our customer service before returning any products so we can provide you with a return label.
All returns must be dispatched to us as soon as possible and at the latest 14 days after you notified us about the cancellation. Our customer service will send you a pdf with a shipping return label to stick on the box. When returning you consignment, place the delivery note inside the package so that we can track your order when it arrives at our warehouse. The cost for each return is NOK 650 per chair and will be withdrawn from your eventual refund
When we receive your returned product, we will conduct checks before refunding the amount excluding the return cost. Payment will be refunded at the latest 14 days from the day we received the return. The amount will be credited to the account you used when purchasing
If you cannot find the exact item you are looking for, you can purchase via an authorised dealer.
Flokk has a growing worldwide distribution network of authorized dealers and retailers, currently covering 80 countries on 4 continents, both online and in stores.
Click below to view our interactive map to find your closest distributor. Alternatively, contact us with your request and a member of our team will help you find your nearest outlet.Find your nearest outlet
I'd like to try out a Flokk product, where can I do that?
There are Flokk showrooms in major cities all around the world, where you can see most of our portfolio in person, as well as hear from our expert sales teams about the benefits and various customisations possible.
If there is not a Flokk showroom nearby, you can visit your nearest Flokk distributor or retailer who will be happy to accommodate your request. If you are having trouble locating your nearest supplier, contact us in the form below.Find your nearest showroom
What is the lead time on your designs?
Our lead times vary based on where you are located, and what products you are looking for. To ensure that all of our customers have the very best quality, all of our products are made to order. Flokk have a 'fast' range of fabrics with shorter lead times, whilst heavy customisation and textiles from our extended and special collections may take longer. It could be as little as 5 working days up to 6 weeks.
If you are unsure how long your chosen design will take to deliver, please do contact us to find out more.